MCM Pool Service is the BEST!!!! As busy as they are in the spring with opening pools and cleaning, they make the time to fit you in. ***** is always professional and knows pools inside and out. He comes prepared with everything he needs to get the job done. His fees are extremely reasonable and he does his best to keep repair costs minimal.
– Tina R.
Have we already done some work for you? Tell us about it!
Our pool was in rough shape and needed to be professionally cleaned. We had used another company in the past and contacted them to clean the pool. We were met with awful customer service and after 1/2 hour of working, the service tech walked off on the job. In 40 years of owning a pool, my family has almost never needed assistance in cleaning the pool, and now we were stuck with nowhere to turn.
Upon referral, I contacted MCM Pool Service hoping that they could help. Justin was great! He informed me of the services MCM provides and gave me a quote. Being such short notice and a weekend, he told me that the soonest they could arrive would be the following Thursday. At this point, I was just happy we had someone willing to come clean the pool. After I explained to him the horrible experience we had with the other company and how upset my family was, Justin and his team found a way to rearrange their schedule and get out here Monday afternoon! I could not believe how accommodating they were. He called when he said he would call, and the service tech Matt arrived in the time frame we were given. Matt worked in the pouring rain for 2 hours and made a dramatic difference in the pool's condition. A couple of days later, the pool was crystal clear and I was able to vacuum the remaining leaves.
I could not be happier with the service MCM provides. Their customer service was great and they actually perform the work to back it up. I will definitely use MCM in the future, and I can be confident that they will do a great job. Thanks again for all your help!
– Danielle (Cumberland, RI)
I am writing to you to let you know what a great job you do!
I am a new pool owner. This past season, I started working with a local pool company to put in a new liner and hopefully get me up an running. It was one of the worst customer service experiences I have ever had and I was so stressed out having a pool that I did not know what to do with. I got your name from a co-worker and from the first experience with your company I have been impressed. Your quick service (even in the pouring rain) and extremely helpful and prompt reply with all my new pool owner basic questions made the end of my pool season enjoyable and relaxed.
Now I feel like I have a handle on the basics for next year and I know there is a great company like you to call if I have a problem. Thanks so much for all your help and great service. See you next year!
– Reilly Mahoney, DVM (Norwood, MA)
As always, service was timely and thorough. The crew is experienced, knowledgeable and will provide honest, accurate guidance in the need for any additional repairs or services. A friendly "human" will always answer your phone calls and answer questions! Thank You!
– Beverly Amicone (Mansfield, MA)
I just want to thank you and say what a great job you did on my pool. Honest to god it's the best that anyones ever done, and I've had it for 33 years. I'm very very please with what you and you're young men do. I would recommend you to anybody. Thank you again.
– Mary (Norwood, MA)
I have used MCM Pool Service for the last several years. Chris and his crews are a pleasure to work with. They show up when they are supposed to and do not leave until the job is done right. I highly recommend MCM Pool Service for all your pool needs.
– Sean (North Attleboro, MA)