Brian, and the MCM staff were extremely helpful, responsive, and professional. Our in-ground pool is probably at least 50 years old and surrounded with concrete, and suddenly started losing water at such a great rate that we knew we had a major leak somewhere (but definitely not the liner).
I scouted around for a reputable firm to find the leak for us; MCM gave us the most reasonable estimate, and with a clean record with the BBB I felt confident in engaging them. They arranged to help us out as soon as possible, they showed up on time, and did an excellent job at finding our main leak, and all the minor leaks as well. We arranged with them to fix the big leak (which was no small job, considering the age of the pool, and the location and condition of the lines) and once they had fixed that we were able to run the pump and filter without further problems. (Water is WAY too expensive where we live to have to keep filling the pool constantly all summer!)
We had already had part of the concrete apron around the pool excavated to fix the one leak, so rather than re-concrete that part only to have it - and more - dug up again in the future, we decided to have the whole area excavated and to have MCM Pool come back to replace the entire line. Which they did. As busy as they were with pool closings, they were able to squeeze us in and replaced the entire line. MCM Pool did a great job all around - they kept in touch, showed up when promised, did the repairs quickly and effectively, and charged the most reasonable rates of any pool company I contacted. I would definitely use them again if I ever need any future pool repairs or service.
– Linda Ferrazzara
Have we already done some work for you? Tell us about it!
Can’t say enough about how happy we are with MCM Pool Service. We bought a home that had an in-ground pool, and we had no experience whatsoever about what to do. After pointing in 1 year of maintaining it by ourselves, we decided it was time to hire a pool company, and MCM came highly recommended.
We experienced a lot of problems with our pool this past year (including having the pool empty out in the middle of winter, all 38,500 gallons of it) and that’s when I made my first contact with Chris at MCM Pool. Though I didn’t expect anyone would get back to me when it was bitter cold and snowing, Chris did just that. He was terrific! We waited out the winter, had repairs done to the pool, put all the water back in, and had MCM take over after that.
Chris is extremely knowledgeable, and is quick to return phone calls, even with his busy schedule. Throughout the course of the summer, they continued to nurse our pool back into pristine shape. We are very happy with the recommendations Chris made, and with all the hard work put in by MCM. Our pool now sparkles and is very inviting looking, like the gorgeous waters you see when you open a magazine and see pictures of beautiful pools. Thank you Chris and MCM Pool Service.
– Mary & Dave
Referrals are the best form of advertisement to me, my contractor recommended MCM. My pool was a mess, it’s the week before the 4th of July, the middle of a heat wave and MCM Pool Service scheduled me for the very same week. This immediately made me like them and made my wife happy that I finally made the call. My service technician was ***t, he took the time to answer my many questions and taught me the correct way to backwash and rinse my filter. **** was knowledgeable and if there was something that he was not sure of he was on the phone back to his office. BTW, the folks on the phone were also courteous and professional, there were no surprises! Job well done, I’m another very satisfied customer.
– Helon W.
We opened our pool a little late this year only to find that one of the side panels was rusted out and we needed a new filter. After talking with one of their workers, MCM Pool Service had us scheduled for just a little over a week later. They came by, did what they could, but had to come back the next day as we had to wait for the pool to fill up for them to finish. They returned bright and early in the morning to quickly finish what they had started. the employees were incredibly polite, professional and friendly. They left no trace in my yard, cleaning up everything before they left. Their workmanship is amazing; they replaced a large section of the pool wall very efficiently, and it looks great. But the best part is definitely the price. I'm glad that i can get something like this done this quickly without putting a hole in my wallet. I would recommend MCM Pool Service to anyone who needs help with their pool from repairs to maintenance.
– Alex R.
I recently moved into a new home, complete with an above ground pool built into my deck. As a first time pool owner, I have never opened or maintained a pool before. Though I got the pool from swamp brown to the required chemical balance, I couldn't get the pool looking clear. I called MCM and ***** sent someone out within a day. ****** was professional, efficient, and friendly. Within two hours my pool was fully vacuumed, the filter was running in top condition (which was the reason I was having so much trouble vacuuming the pool) and the water looked clear as a bell. Five days later, my pool party for my kids went off perfectly, in large part to the great condition of my pool. I highly recommend MCM; they're very good at what they do.
– Scott D.
I recommend this company for pool service and cleaning. ***** and **** where very helpful with explaining there services and helping me with the pool and also came out on short notice. They also have a weekly and bi-weekly service if you don't have the time to maintain the pool yourself, which is very helpful for me and my schedule.